A front wheel off on a driveway, the brake disc exposed
Knocks, clonks and vague steering

It is usually
not the shocks

Everybody who hears a knock over a speed bump assumes shock absorbers. In practice it is far more often a drop link or a bush, both of which are cheaper and quicker than the thing people brace themselves for.

Book it in

60 seconds
Fixed price first 12 month guarantee
1-3 hours
Depending on what it turns out to be
Drop links
The most common culprit by far
Road tested
Before and after, every time
Alignment
Flagged if the job needs it
suspension and steering

What the noise actually means

Suspension diagnosis is mostly about when the noise happens rather than what it sounds like.

A light knock over speed bumps at low speed is typically a drop link, the small part joining the anti-roll bar to the suspension. They are inexpensive, quick to change and the first thing we check.

A heavier, duller thud with vague steering points more towards a control arm bush. Worn shocks tend to float and bounce rather than knock, and usually show themselves by the car carrying on moving after a bump.

Uneven tyre wear is the other clue worth reading. Wear on one edge usually means geometry rather than suspension, and replacing parts without correcting alignment just wears the new ones the same way.

What comes with the job

Full inspection

Links, bushes, joints, boots and mounts.

Included

Road test

Before and after, not just after.

Both

Torque to spec

Suspension fasteners done properly.

Recorded

Alignment advice

We flag it if the job needs geometry after.

Flagged

Tyre wear read

What the wear pattern is telling us.

Included

Honest scope

We fix the noise, not the whole corner.

No upsell

How the job actually runs

Noise described

When it happens, at what speed, over what.

Road tested

With you if possible, so we hear the same thing.

Inspected

Wheels off, joints and bushes checked by hand.

Price agreed

Fixed, before anything comes apart.

Road tested again

To confirm the noise has actually gone.

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Reg lookup and quote

What does your car need?

Registration and postcode. We will tell you what the car is, which service it is due on its own mileage, what that costs and when a van can get to you.

Service due
Full service

From £189, about three hours on your driveway

Your vehicle

Ford Focus

Petrol · 1800cc · first registered 2010

Its mileage

8,400 a year

47,125 at its last MOT, worked out across 6 tests

Prices are what the job starts at for a car this size; anything the van finds is quoted before it is done. Vehicle and mileage information comes from the DVSA record. Contains public sector information licensed under the Open Government Licence v3.0.

Asked about suspension

Can suspension work be done mobile?

Links, bushes, shocks and springs, yes, on a flat surface with rated stands. Four-wheel alignment cannot, and we will tell you if the job needs it afterwards.

Do I need to replace both sides?

For shocks and springs, yes - they wear as a pair and mismatched ones handle badly. For a drop link or a joint, not necessarily, and we will not pretend otherwise.

Will it need aligning afterwards?

Anything involving track rod ends or control arms, yes. We will say so when we quote and point you somewhere with a proper alignment rig.

Is a knock dangerous?

Usually not immediately, but it is wear and it gets worse. A failed ball joint or a broken spring is a different matter and worth getting looked at quickly.

Suspension anywhere

Suspension work runs mobile across the whole patch, provided the surface is flat enough to work on safely.

Base
Unit 9, Wyvern Way, Alvaston, Derby, DE21 6BF
Bookings
★★★★★
Pre-purchase check found a failing clutch. Saved me buying a dud Golf.
Jamie FordLong Eaton · inspection
★★★★★
Three vans serviced in our yard after hours. Nothing came off the road.
Mark DaleRipley · fleet
★★★★★
Belt and pump on the Fabia at a fixed price. Ash explained why both.
Sophie WraggIlkeston · timing belt
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